With Buckingham’s continued dedication to resident satisfaction, we are ecstatic to announce that 30 of our properties received Resident Satisfaction Awards for 2018 from SatisFacts.

Property managers and team members took strides in improving their overall customer service tactics, which resulted in the increase of SatisFacts award winners from six in 2016, 25 in 2017 and now 30 in 2018!

Each property received at least a 4.0 (on a five-star rating) score on their annual surveys sent out to residents and prospects with a minimum of 25 surveys completed.

 

SatisFacts is the leading provider of resident surveys, focusing on multifamily retention and reputation management. By providing surveys to undecided prospective residents, residents after move-in, residents after service is completed in their home, and to residents near the expiration of their lease, Buckingham properties are always able to keep up with customer satisfaction. The purpose of these surveys is to provide a communication tool and customer service safety net to ensure questions, issues, concerns and praise don’t go unheard and that the team can then meet their residents’ needs.

 

To learn more about SatisFacts, visit their website

 

Congratulations to the following properties in the Buckingham Companies portfolio for being a Resident Satisfaction award winner:

 

Buckingham Annual Award Winner:

Preserve at Crossroads

Shady Oak Village

 

Buckingham Insite® Award Winners:

Aertson Midtown

Apartments at Grand Prairie

Bradford Place

Bradford Ridge

Bradford Run

CityWay

Champion Farms

Fieldstone at Glenwood Crossing

Foster’s Landing

Governor Square

Gramercy

Heritage Trail Apartments

Lockerbie Court

Monon Place

Mosaic at Levis Commons

Northlake Farms

Northlake Village

Reserve at William’s Glen

Rosemont Vinings Ridge

The Ambassador

The Cole

The Congress

The Flats at Austin Landing

The Foundry

The Langston

The Plaza

The Village on Spring Mill

Whetstone Flats

 

Previously

24 Buckingham Communities Awarded 2018 Top Rated Recognition from ApartmentRatings

Buckingham Companies is proud to announce that 24 communities within its portfolio have been recognized with the Top-Rated Award from ApartmentRatings in 2018.

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