With Buckingham Companies continued dedication to resident satisfaction, we are ecstatic to announce that 25 of our properties received Resident Satisfaction Awards for 2017 from SatisFacts.

Property managers and team members took strides in improving their overall customer service tactics, which resulted in the increase of SatisFacts award winners from six in 2016 to 25 in 2017.

Each property received at least a 4.0 (on a five-star rating) score on their annual surveys sent out to residents and prospects with a minimum of 25 surveys completed.

SatisFacts is the leading provider of resident surveys, focusing on multifamily retention and reputation management. By providing surveys to undecided prospective residents, residents after move-in, residents after service is completed in their home, and to residents near the expiration of their lease, Buckingham properties are able to keep their finger on the pulse of their customers’ satisfaction at all times. The purpose of these surveys is to provide a communication tool and customer service safety net to ensure questions, issues, concerns and praise don’t go unheard and that the team can then meet their residents’ needs.

To learn more about SatisFacts, visit their website.

Learn more about Buckingham Companies, and their many projects across the US.

Congratulations to the following properties in the Buckingham Companies portfolio for being a Resident Satisfaction award winner:

Buckingham Annual Award Winner:

  • Preserve at Cleveland

Buckingham Insite Award Winners:

  • Aertson Midtown
  • The Ambassador
  • Apartments at Grand Prairie
  • Bradford Place
  • Bradford Ridge
  • Bradford Run
  • Fieldstone at Glenwood Crossing
  • Foster’s Landing
  • The Foundry
  • Heritage Trail Apartments
  • Lake Lofts at Deerwood
  • Lockerbie Court
  • Monon Park
  • Monon Place
  • Northlake Farms
  • The Plaza
  • Providence at Old Meridian
  • Quail Run
  • Reserve at William’s Glen
  • Residences at CityWay
  • The Cole
  • The Flats at Austin Landing
  • The Langston
  • Whetstone Flats

Next Up

Aertson Midtown retail offerings see success upon opening

Aertson Midtown, located adjacent to Vanderbilt University, recently opened two new retail offerings – Nada and Woodhouse Day Spa – to further enhance the residential and visitor experience of the destination.